Shipping policy

Order Processing
Orders are processed within 1–3 business days after payment has been received.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been dispatched, you will receive a shipping confirmation together with tracking information where applicable.
Delivery
Delivery times are estimates only:

Major cities: 2–5 business days
Regional areas: 3–7 business days
Remote areas: 5–10 business days

NB: Delivery times may vary due to courier delays, weather conditions, strikes or other circumstances beyond our control.

Silk Fern cannot be held responsible for delays caused by third-party courier services.